Oneveda

At OneVeda, we value your trust and are deeply committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our 100% natural, Ayurvedic, and plant-based wellness products.

1. Information We Collect

We only collect information necessary to process your orders, provide excellent customer service, and improve your experience.

A. Personal Information This includes your name, billing/shipping address, email address, and phone number.

• Purpose: To process and fulfill your orders, provide customer support, and communicate essential updates.

B. Payment Data This includes payment card details or other transaction information.

• Purpose: To complete purchases. (Please note: This information is processed securely by certified third-party payment processors; we do not store sensitive credit card numbers on our servers).

C. Usage Data (Non-Personal) This includes information like your IP address, browser type, pages viewed, and time spent on our site.

• Purpose: To analyze website performance, understand customer preferences, and improve our services (e.g., website layout, product categories).

D. Voluntary Data This includes product reviews, testimonials, and health-related concerns shared voluntarily via support channels.

• Purpose: To display honest feedback (with your permission) and provide personalized, non-medical support.

2. How We Use Your Information

We use the collected information for the following primary purposes:

• To Process Transactions: Fulfill your orders for our natural products and manage returns/exchanges.

• Customer Service: Respond to your inquiries, concerns, and support needs regarding our products.

• Marketing & Communication (Opt-in): Send you updates on new plant-based products, special offers, and holistic wellness tips, only if you have explicitly opted-in to our mailing list. You can unsubscribe at any time using the link in the email.

• Security: Detect and prevent fraudulent transactions and protect the security and integrity of our website.

3. Disclosure of Your Information

We are committed to our ethical sourcing and business practices. We will never sell or rent your personal data to third parties. We only share your information with trusted partners necessary to run our business and deliver your products:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping (e.g., courier partners), and data analysis. These parties are strictly restricted from using your data for any purpose other than providing these services to OneVeda.

• Legal Requirements: If required by law, court order, or governmental regulation to protect our rights or the safety of others.

4. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. All sensitive data exchanged (like payment information) is protected using Secure Socket Layer (SSL) technology and is encrypted for transmission to our payment gateway provider’s database.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us with:

• Site functionality (e.g., remembering items in your shopping cart).

• Analytics (understanding how our site is used so we can improve it).

• Personalization (showing you relevant natural wellness products).

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.

6. Your Rights

You have rights regarding your personal data, including the right to:

• Access: Request copies of your personal data we hold.

• Correction: Request that we correct any information you believe is inaccurate or incomplete.

• Opt-out: Unsubscribe from our marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

7. Commitment to Natural and Ethical Practices

Our commitment to 100% plant-based, Ayurvedic wellness extends to how we handle your data. We treat your personal information with the same respect and ethical consideration we apply to sourcing our high-grade ingredients and crafting our pure products.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

OneVeda Email: onevedaindia@gmail.com Address: Quad Empire Ventures Pvt. Ltd. E-568, 1st Floor, Above Bajaj Finance, Jeen Mata Mandir Road, Murlipura, Jaipur-302039 (Raj.)  Phone: +91 7300069606